Day: April 17, 2019

We are in a digital age and many corporate organizations, small business owners and solo-entrepreneurs are beginning to see the importance of social media in maintaining a customer-business relationship. Most customers find it easier to search online for solutions to the challenges they may be facing using a particular product or services, than visiting the office or making a call. This is why it is very important for every business to understand how to interact with customers on social media to provide them good and quality service.