WEBSITE DEVELOPMENT

Validity:

The package validity is from the day of the payment until the website is fully created and presented. The project will commence after 50% of the final invoice is placed and the briefing form is received.

The agreement is valid from the first day of payment until the handover.

Confidentiality
Blue Marble Office will work with you with the highest level of integrity and confidentiality. We ensure that no information is disclosed to any additional parties without prior consent.

All work will be kept on file for a period of 12 months. After this time, work will be deleted unless specifically instructed.

We use encryption services for necessary passwords and any other sensitive data. If the client chooses other distribution methods Blue Marble Office is not responsible for any risks this could entail. 

Deliverability
Blue Marble Office will not be held accountable if delays are from the client’s end; however, Blue Marble Office will work with you to ensure that deadlines are as achievable as possible.

Blue Marble Office Virtual Assistants are assigned to work on a virtual basis only.  ‘In person’ work may be possible in exceptional circumstances but cannot be guaranteed. If granted, all hours including travel time to and from the work location, as well as hours spent on the job, are billable with no exceptions.

If it’s required to Blue Marble Office to send emails on your behalf, then it is a requirement for you (the client), to provide an email account to act on your behalf.

Content property/rights
At the end of tasks, content done by Blue Marble Office is owned by your company. Blue Marble Office does, however, have the right to showcase any non-confidential work as a case study.

If the client provides any kind of material, the client will be solely responsible for any violations of copyright law and may be subject to legal sanctions.

Blue Marble Office has the right to deny any task asked by the client if they consider it engage in any illegal or immoral activity.

Blue Marble Office team
The tasks will be performed by the members of Blue Marble Office staff. Rare circumstances may involve the Blue Marble Office staff to require help from third parties.

In the case of the assigned assistant for your project gets sick, Blue Marble Office will be in charge to assign a substitute until your assistant is able to take the project again.

The assigned Virtual Assistant could be allowed to take vacation leave. In those circumstances, Blue Marble Office will inform you 7 (SEVEN) days in advance and discuss potential conditions.

The client will not be responsible for the Virtual Assistant’s sick leave, retirement benefits, worker’s compensation, health or disability benefits, unemployment insurance benefits or employee benefits of any kind.

All work conducted by Blue Marble Office will be done Monday to Friday between the hours of 9.00am and 5.00pm (Timezone of Blue Marble Office base). Any work that is required to be conducted outside of these hours will be agreed upon at the time of the contract, and an additional charge of US$2.00 per hour will be added to the per hour prices quoted in the pricing schedule.

Job credits
The client allows Blue Marble Office to add a review (if provided), company logo and any relevant information to Blue Marble Office Website and/or Social Media pages. 

Projects

The client will have the responsibility to send all the content, including graphics, correctly labelled in order to start with the project on time. 

The client agrees that an HTML page built from a graphic design may not exactly match the original design because of the difference between the display in design software and the rendering of HTML code by Internet browser software. Although, the Developer agrees to try to match the design as closely as is possible.

During a Website developing project, it is important that the client communicates information to the Developer to achieve the required result.

The Developer endeavours to create pages that are accessible to search engines. However, the Developer gives no guarantee that the site will become listed with search engines.

Some alterations are included in the price and the client has the responsibility to communicate those changes. Once the client accepted the job, no further changes are acceptable. If any other changes are requested after acceptance of the final design, extra charges apply.

Whilst every effort is made to make sure the created website is error-free, the Developer cannot guarantee that the display or functionality of the web design or the website will be uninterrupted or error-free. If, after handover, errors are found on the website the Developer has created and the standard development platform, domain name set-up and hosting set-up are the same as when work began, then the Developer can correct these errors for the client free of charge for a period of 3 months, after acceptance of the work. After the 3-month period, the Developer reserves the right to quote separately for any work involved in correcting an error.

In the case the client specify a need for the Website that is not possible to achieve with existing Plugins, Blue Marble Office will proceed in the following way:

1. Inform the client of the issue and try to present the closer alternative.
2. Give another idea of how to make it work in some other way.
3. In the case, the parties can’t reach an agreement and the client decides to accede to change of coding, Blue Marble Office will get help from the Company associates with an additional cost.

Blue Marble Office’s websites are designed with a building add-on called Elementor Pro, the top WordPress website builder. Blue Marble Office provides one year of this powerful tool free of cost. After the first year, the client commits to purchase the license for the website (you can acquire the license HERE). Blue Marble Office commits to sending an email reminder one month before the first year license expires so the client has enough time to make the purchase.

Payment

If 7 days pass without a response, Blue Marble Office will assume the client is happy with the final result and will proceed to invoice if any invoices are still pending.

If the client is not happy with the final result after the rounds of revisions, then the client is entitled to the refund of the deposit, although, transfer fees are not included. 

Quotations are valid for 30 days from the date of issue. If any changes are needed from the client’s end after the quotation, changes in the quote may apply.

The client has 14 days to make the payment effective after the invoice is sent if nothing else instructed. After those 2 weeks, 5% fees are added. PayPal fees or any other transaction fees are not included in the price of service.

If any additional costs apply, the client will be charged separately to the package in the same invoice. After the additional cost is billed, the client will have 14 days to make this payment effective.

The client has to make the first service’s payment effective if decides to hire more services from Blue Marble Office if nothing else has been previously instructed.

Regardless of the client’s currency, all invoices and payable charges for the services conducted will be paid in US dollars unless previously specified.

 

Payment facilities

For Website creation packages, Blue Marble Office will be offering the following payment facilities:

1. Deposit of 50% of the job upfront and balance payable when the job is delivered.
2. Package payment upfront. In this case, Blue Marble Office will offer as an incentive a 5% discount on the total price of the package. This discount can be accumulated with existing discounts. 

Blue Marble Office will reserve the right not to commence any work until the deposit has been paid in full.the clientthe clientth